IT Officer
We are seeking a highly skilled and proactive IT Officer to support and manage our organization's IT infrastructure and systems. This role involves maintaining hardware, software, and networks while providing hands-on support for all departments. The ideal candidate is tech-savvy, detail-oriented, and experienced in IT operations within the retail industry.
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🛠 Responsibilities:
- Install, configure, and maintain computer hardware, software, and network systems
- Monitor system performance and identify technical issues\
- Troubleshoot and resolve problems with desktops, laptops, printers, and servers
- Manage network infrastructure (routers, switches, firewalls)
- Ensure network security using firewalls, antivirus, and IDS systems
- Provide technical support to staff, including software usage assistance
- Lead IT projects such as network upgrades, software installations, and migrations
- Coordinate with other departments for smooth project execution
- Align IT strategies with company goals and operations
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✅ Requirements:
- Bachelor’s degree in Computer Science or Information Technology
- Minimum 4 years of experience, preferably in the retail industry
- Willing to work on weekends, holidays, or outside regular office hours (remotely if needed)
- Hands-on experience with SQL Server Database, Windows Server, Mikrotik, data analysis, and reporting
- Strong knowledge of hardware, software, and networking fundamentals
- Excellent problem-solving and troubleshooting skills
- Effective communication and teamwork skills
- Highly organized and detail-oriented